In case you would like to cancel the order for some reason, you can send us an e-mail on the “Contact us” page with the following details, date of order, order number and reason for cancellation. Else you can inform our representative when he calls for the order confirmation for the delivery timing and date. We will cancel the order and process the refund

A promo code, once used, shall not be refunded in case of cancellation of order either by you or the Nutrio platform.